FAQ - Tufting Studio & Workshops

FAQ - TUFTING STUDIO

- Are your rugs for sale?

All the rugs on this website or found in the atelier are for sale. If you have seen a rug you like, but it is already sold, please don't hesitate to message us and see if there's a possibility to make something similar.  

​- Do you work on commissions, or do you just make your own designs?

Lucas Miles Atelier and Tufting Studio does work on commissions. If you would like a rug for your house, your company, or as a gift for somebody else, we are happy to help. Please contact us, info@lucasmiles.com.

FAQ - WORKSHOPS

- Which tufting machines do you use?

To make our rugs, we use both the cut pile, long pile and loop pile tufting guns. With these guns we can implement different techniques that give our rugs a unique look and feel. Please note that during the introductory Day Workshops, participants have access to cut pile machines and can test the other machines. During the Evening Workshops, only the cut pile machine is available. In crafting our rugs, we utilize both the cut pile and loop guns, employing various techniques to achieve the distinctive look and feel of our unique designs.

- Where do you get your supplies?

Our dedicated team from Shaggies - Amsterdam has sourced the highest quality products for our customers. While we don't disclose our specific suppliers, we do offer wholesale options for bulk orders. If you're interested in placing a wholesale order, please contact us directly, and we'll be happy to discuss the options available.

- Are the workshops given in spanish or english?

We offer classes in both english and spanish. Please note that not all classes are bi-lingual so please ensure you select a class where instruction in spanish is available if that is your preference. All classes will be given in english.

- How do I build a tufting frame?

Contact us for more information is you are interested in building your own tufting frame.

- How big is the design we can make in a workshop?

During the Day Workshop, we utilize a frame suitable for an A2 design, with your specific design measuring 40 x 50 cm. Conversely, for the Evening Workshop, we use an A3 frame, and your design will be 30 x 40 cm in size.

- What's the difference between an evening workshop and a day workshop?

In addition to the difference in frame sizes, the evening workshop also features a more streamlined color palette and a shorter duration. Due to the limited time, designs for the Evening Workshop should be more simplified to ensure completion within the allotted timeframe. On the other hand, the Day Workshop includes a lunch break, providing participants with a more leisurely pace to explore their creativity with the larger frame and a broader range of colours.

- Can I frame my rug?

Yes, you can frame your rug! We will explain how you can do this in the workshop. Make sure you purchase a frame about 40 x 50 cm in size and that it is deep-set (Day Workshop size). The IKEA Hovsta frame works well if you take the glass out.

- Can I use different pile heights? 

The AK-1 and AK-2 tufting guns offer adjustable pile heights, yet in our workshops, we refrain from altering the pile height due to the considerable difficulty in making these adjustments. The potential variation achievable is limited to 1.4 cm. If you aim to introduce texture differences in your design, the AK-1 and AK-2 can still be used effectively. It's worth noting that the intricate rugs with substantial height variations often seen online are typically crafted using an AK-3 (which operates on an air compressor) or with the assistance of a punch needle.

- Do you have a cancellation policy?

Yes. If you can't make it to the workshop that you have booked, please let us know as soon as possible.

We currently offer a full refund if you cancel 7 days before your workshop date. If you cancel later, we can't refund the cost of your workshop, unfortunately. 

The best way would be to find a friend to replace your spot and email us their contact details. We also offer rescheduling with some limitations.

Please see our Cancellation Policy to be clear on all the options available to you.

- What's the minimum age for a tufting workshop? 

Unfortunately, we are not able to offer tufting courses to students younger than 18 years of age. We hope to offer courses with a minimum age requirement of 12 years if a student is joined by a responsible adult. Please email us and will can inform you when we are able to offer this.

This restriction is in place due to the use of heavy machinery and the importance of maintaining a safe workshop environment. The machinery involved requires a level of responsibility and understanding that aligns with the capabilities of participants aged 12 and above. Our priority is to ensure a secure and enjoyable experience for all attendees, and adhering to the age requirement contributes to the overall safety of the workshop.

- Can I book for a group / or a team?

Lucas Miles Atelier and Tufting Studio is an accredited Shaggies - Amsterdam workshop provider and experienced in conducting group courses. We are happy to provide exclusive team-building workshops and events at your location or ours. Contact us to request further information.  We would need to know the number of people and the activity you'd like to do, the language required, and when you would like to make this happen. The maximum amount of people in our studio is 8 people. We look forward to hearing from you!